Customer evidence · freight operator
Lombard International is a freight and logistics operator working from the Walvis Bay port hub in Namibia. It hauls cargo, including containerized freight, into Zambia and the Democratic Republic of Congo, and bills across borders in USD · ZMW · NAD. Rika Lombard owns the company and runs its administration herself.
Customer-reported experience, September 2026. Quotes are Rika’s own words, used with her permission. Results depend on the documents and workflow.
“In a typical 10-hour admin workday, IPP has cut the time spent on accounting and documents by more than half.”
Rika Lombard
Owner, Lombard International · Walvis Bay, Namibia
The challenge
“Pure manual capture. To be quite honest, that is a complete no-go for me now—I will never go back to manual entry!”
“When month-end arrives and a vendor sends a statement asking why their account isn’t paid in full, we often discover 20 or 30 slips never reached the office.”
What changed
“The vendor emails a massive batch scan, I drop it into IPP, and within 5 minutes, every single invoice, line item, amount, and date is extracted and reconciled.”
“It regularly catches duplicates, wrong calculations, and miscoded entries before they hit the books.”
Results, in her words
“Even on a lighter day with just 20 invoices, what used to take an hour or two of tedious capturing is knocked out in minutes.”
“…seeing feedback turn into live features so quickly has been incredible.”
Rika Lombard
Owner, Lombard International · Walvis Bay, Namibia
These figures are her reported experience, not a product-wide benchmark.
Features used
Upload up to 50 documents at once; they are processed in parallel.
Subtotal, discounts, shipping, fees and tax are checked against the stated total, and a mismatch is flagged with the exact difference.
Possible duplicates are flagged against the prior 400 days of workspace invoices. A person decides what to keep; nothing is deleted automatically.
Each invoice keeps the currency it was issued in, so USD, ZMW and NAD costs are never silently summed.
Tag a whole invoice or a single line to your own trip number, including after approval, so the cost of a load is visible.
Arithmetic and duplicate flags bring an issue into the review. They do not replace the reviewer.
